BELabat - An Outsourcing Company
Specializing in the field of software development (offshore software outsourcing), BELabat has its seat in Minsk (the capital of Republic of Belarus).
Our company was set up by a small innovative group of young specialists. Since then we have significantly extended our business to look ahead with confidence. Such a successful growing of our company proofs the right choice of our activity area: low-cost but high-quality services in software development. It becomes especially clear through the difference in the prices for services of expert specialists in our country and the countries of Western Europe or Russia.
Our business is targeting on the following groups of potential clients:
- software houses that wish to lower their development costs by means of outsourcing;
- companies that are not directly involved in software development, but using their own SAP systems for internal needs and entrust the development, upgrading and support of these systems to software firms.
It is obvious, that choice of a new partner or a supplier is always a certain risk for you. If an offshore company is concerned, the decision is especially hard to make. Such decision should be handled with particular circumspection, whereby all the factors should be taken into consideration. Our experience allows us to assume, that there are three most important factors: costs, product and service quality, as well as strict observance of terms and quality of communication in the course of a project.
It is not a secret, that the most important advantage of cooperation with BELabat is the price of our services. Of course, you can choose a contractor in your country, but at what cost?! You may say that this is more safe, especially as far as quality, responsibility and a far more easier communication are concerned. However, namely these factors are subject to our special attention. The number of our clients and their content show that we have found the right way to meet all requirements and needs of our partners. While calculating our prices we do not proceed from the prices for similar services in your country. As a basis, we take our actual costs. And this is where such significant difference in prices lies. Naturally, we are interested in a long-term co-operation and you may be confident that our price policy will remain unchanged.
Quality of communication
There is another aspect of offshore activities -- the quality of communication between the client and the supplier. In this respect co-operation with a foreign firm may involve very serious, sometimes insolvable problems and complications. This is especially true, as far as language and accordingly the understanding problem is concerned. Despite the highly qualified personnel, the whole project is likely to collapse, in case the problem is not correctly understood, or the task is not clearly defined or not understandable at all. There is no need to explain, what this means for the co-operation. Such unpleasant experiences have deterred many potential clients from offshore development. We have perceived the importance of this factor already at the beginning of our activity, and we are proud to say, that we have solved this problem.
Our employees posses good knowledge of German, English and Russian. All project managers speak one or both of the foreign languages fluently. The majority of them has spent several years studying at universities of Western Europe or the USA. We do our best to make you forget, that we are separated by thousands of kilometers and that we speak different languages. We would like to make you gradually loose the feeling that the services are provided by an offshore firm and not by a renown software house in your country.
To fulfil this task we use modern communications media. Internet connection is today an integral part of our activities, as were telephone and fax several years ago.
At present the personnel of our firm comprises 20 employees. Overwhelming majority of them are directly involved in the development process (programmers and project managers). Every employee perceives the relation between his activity and the economic success of BELabat. Every employee understands that economic growth of the company is possible only if its clients are content. It is not the boss who counts the salary, but the client. This principle is especially important in outsourcing firms. Here, a crude error may result in loss of not one, but many clients.